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Complaints and Feedback

Comments and Suggestions

We welcome your comments and suggestions on how we may improve our services to you as our aim is to provide the best possible care within the resources available to us. Should you wish to make constructive or critical comments on the services provided by this practice please speak or write to the practice manager or leave your comments at reception.

Complaints

We endeavour to provide the best service possible at all times. However, there may be occasions when you wish to express your dissatisfaction with this service. We have an in-house complaints procedure and all complaints should be addressed to the practice manager who will ensure that it is investigated thoroughly and as speedily as possible.

Please note that the practice observes strict adherence to the rule of medical confidentiality and we cannot provide confidential information without appropriate authority if you are not the patient in question.

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423B Upper Newtownards Road , Belfast , BT4 3LH
  • Telephone 028 9065 4018
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