What information do we collect about you?
We collect information when you voluntarily complete any form on this website.
We use web server Logs to monitor, measure, analyse, improve and troubleshoot services.
Secure forms within the site:
- Cancel An Appointment
- Change of Contact Information
- Comments and Suggestions
- Repeat Prescriptions
Information submitted through secure forms is used only for the purposes of processing your request. We may
be in touch with you in relation to the information submitted.
All Information submitted through secure forms is secured with a private key and is accessed over a secure
connection by nominated staff. We have a strict confidentiality policy.
This information is not shared with any third party organisations.
This information is retained for up to 28 days.
The web server hosting our website automatically collects audit logs of website usage. These logs
include the IP addresses of website users. Web server logs are used to monitor, measure, analyse, improve, and
troubleshoot services only. They are not published and are used solely to maintain
This information is not shared with any external third party organisations.
This information is retained for up to 6 months.
Access To Your Information and Correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some
or all of your personal information, please Contact Us .
We want to make sure that your personal information is accurate and up to date.
You may ask us to correct or remove information you think is inaccurate.
In order to comply with your request we will ask you to verify your identity.
This website is https-secured, which means communication between the user’s web browser and the server
hosting the website is encrypted and cannot be intercepted en-route. It also means a padlock icon is visible
in the browser address bar.
Our website ‘Usage of Cookies’ page contains information
about the cookies used by our website. This page also provides details of how to block cookies if required.
Content Delivery Networks
This website uses the following content delivery networks for vendor libraries:
All of our vendor JS and CSS libraries are served from a Cloudflare CDN (https://cdnjs.cloudflare.com/).
View Cloudflare's commitment to GDPR compliance.
Some fonts used on this site are served from a google CDN (https://fonts.googleapis.com/).
View Google's commitment to GDPR compliance.
other websites you should read their own privacy policies.
Content that is provided by the NHS choices library is tracked by NHS Digital.
View NHS Digital's commitment to GDPR compliance.
Please use our Contact Us page